Loan Assistant Manager

• Develop a comprehensive understanding of the assigned products, including its features, capabilities, and value proposition. • Conduct market research to identify trends, competitive landscape, and customer needs related to the products. • Thoroughly explain the company's products to the employees and make them understand the concept of Target. • In developing with Target, each employee must not only believe in Target but also be able to work with Target himself. • Can study whether or not the progress of the employees, can provide the necessary training, and make the best of the target given to the department. • Not only trying to meet the target every month but also planning in advance to do the best for the next months. • Create and maintain product documentation, including user guides, manuals, and FAQs. • Provide training to internal teams, including sales, support, and marketing, on product features, benefits, and positioning. • Serve as a point of contact for products, providing technical assistance and troubleshooting when necessary. • Gather feedback from customers, sales teams, and other stakeholders to identify areas for product improvement. • Work closely with cross-functional teams, including IT, support team and marketing to ensure alignment and successful product execution. • Assist in testing new features, enhancements, and bug fixes to ensure product quality and stability. • Monitor product performance metrics, such as adoption rates, customer satisfaction, and revenue growth, and provide insights to the Product Manager. • Availability to work outside of standard work hours when needed.

• BSc/BA in business administration, sales or relevant field • Minimum 8 years’ experience related field. • At least 5 years of experience in financial industry (preferable as Loan Supervisor (or) Assistant Manager). • Strong verbal and written communication skills. • Proficiency in MS Office & Email (Business Format). • Good in Presentation Skills, Management Skills, Negotiation skills, problem solving skills, Time management skills, Teamwork skills. • Strong in Customer dealing skills, Persuasion Skills and excellent interpersonal skills. • Understanding of financial planning concepts, sales principles and customer service practices. • Can travel local Branch.