Sr. System Engineer

 Responsible for plan, implement and maintenance of Infrastructure (Network & systems)  Support and maintain all Microsoft Windows Servers, Linux Servers & Storage Devices, Printers, including periodic patching of all Windows Servers, Linux Servers.  Be a higher-level technical support for any escalations.  Involves in projects and vendor management for any infrastructure projects.  Provide system configuration, administration and 24x7 support to project and application teams.  Monitor and analyze systems performance data and tunes operating system (window and/or Linux) to improve performance, optimizes systems response time or make required changes in the environment.  Liaise with support vendors for maintenance, support and resolution of issues.  Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.  Provide timely status updates to relevant parties.  Write and maintain technical implementation documentation on existing services and systems.  Performs system Administration activities in accordance with company policies and procedures.  Create and maintain documentation and processes for Troubleshooting, maintaining and configuring systems.  Operates within assigned budget and demonstrates fiscal responsibility.  Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies.  Create, plan and implement detailed deployment designs  Perform Project Management roles for Network & Infrastructure projects as needed, ensuring work is delivered on-time and to a high quality  Provide escalation support for deployed infrastructure as needed (Generally only required in working hours, but in exceptional circumstances support may be required out of hours)  Provide coaching, leadership and technical expertise for other System Engineers  Contribute to the development of new platforms and products in conjunction with the design teams  Promote the use of key processes within Network & Infrastructure  Design and deploy network management, provisioning and improvement tools, in line with the Network, Systems and Operational Systems strategies and the priorities of Network & Infrastructure

 Degree in computer science or relevant IT/network engineering qualifications such as MCSE certification is preferred.  At least 3 years in relevant working experience in IT and infrastructure support  CCNA or at least can configure, manage, and troubleshoot enterprise networks and TCP/IP (Layer II & Layer III) routing switching, LAN/WLAN cloud management, VPN tunneling.  Strong working knowledge of Active Directory and Group Policy.  Possess experience of installation, configuration and operation of Windows Server 2008/2012/2016/2019/2021, MS SQL Server 2016, 2017 and 2019 working knowledge of following technologies – Active Directory and Linux terminal, etc, will be advantageous  Ability to analyze, evaluate and act on issues and/or problems, reach sound conclusions and take appropriate action  Possess good verbal, written and interpersonal communication skills, as well as good computer skills.  Ability to plan and priorities workloads, and delegate accordingly  Able to speak and write English and Myanmar fluently  Strong interpersonal & business communication skills  Confident, self-motivated, innovative and capable to work under pressure  Able to work flexibly and in an organized manner.  Able to priorities work demands and conflicting priorities.