Marketing Executive (Membership Program)

Job Description  Manage vendor relationships and CRM-related tools and technologies.  Working with inside & outside parties to create joint promotion and marketing collaboration revolved around Rewards Application.  Works on all Centre Vendor Access & User Access.  Report Member Data Analyzes & Export Report.  Provide regular reports and recommendations to senior leadership on CRM performance and customer insights.  Handling by Junction Rewards Materials list.  Handling issue from All Centre's regarding Junction Rewards errors.  Communication project issues and resolution.  Monitor customer journeys and optimize automated workflows (email, SMS, in-app notifications, etc.).  Payment Process Handling for Application.  Work together between Finance & Vendor for refund process.  Provide necessary services according to business needs.  Any other roles and tasks as assigned by Marketing Manager and Management.

Requirement  Minimum of 2 to 3 years of working experience in related field  Proficient in using Software and CRM  Event Creation and Planning for Members  Communication with Internal and External Vendors and Suppliers, Media Channels, Client Relationships, Adaptability, Research, Interpersonal Communication, Organization  Ecommerce, Manage the CRM Dashboard,  Good Reviewing and Reporting skill, Ecommerce, Manage the CRM Dashboard  Good interpersonal, organizational, communication skill with internal and external vendors and suppliers  Ability to manage multiple priorities  Excellent work ethic and positive attitude  Computer skills: Microsoft Office (Word, Excel, PowerPoint)  Good verbal and written in English