General Manager – Hotel at Nay Pyi Taw

• Oversee day-to-day hotel operations across all departments (Front Office, Housekeeping, F&B, Engineering, Sales, and Security). • Ensure exceptional guest experience and handle escalated guest complaints professionally. • Maintain high standards of service, cleanliness, safety, and hospitality • Recruit, train, coach, and evaluate department heads and staff. • Foster a positive work culture focused on teamwork, accountability, and service excellence. • Set performance goals and conduct regular reviews. • Develop and manage annual budgets, forecasts, and business plans. • Control costs, optimize revenue, and maximize profitability. • Work closely with sales and marketing teams to drive occupancy and revenue. • Develop pricing strategies, promotions, and partnerships. • Build strong relationships with corporate clients, travel agents, and local stakeholders

Education • Bachelor’s degree in Hotel Management, Hospitality, Business Administration, or related field (preferred) or Any Graduated. • MBA or hospitality certifications are an advantage. Experience • 8 years & above of experience in hotel operations, with at least 5 years & above in a senior management role. • Proven experience as a Hotel Manager or General Manager in a similar-sized property. • Strong background in revenue management and financial control.